Services

In-Store Consultation

Book an in-store consultation

What to expect from your in-store consultation

  • 30-minute consultation in one of our private consultation rooms
  • Discuss your expectations including:
    • Colour
    • Cut
    • Style
  • Measure your head and:
    • Cut hair samples for our suppliers to calibrate for wig production, or
    • Select a ready-made wig to try and purchase if desired.
  • Contact you when your custom wig is ready for pickup
    • Custom colours are at an additional cost
  • At Pickup, 1-hour wig fitting includes:
    • Cut
    • Style
    • Discuss fitting issues
    • Provide wig care tips
  • Take-home includes a wig starter kit.
  • 1 free follow-up appointment within the first month of wig purchase for final adjustments & wig wash

Online Consultation

Book an online consultation

What to expect from your online consultation

  • 30 minutes consultation (Web chat/Facebook Messenger video, or Skype)
  • You will need:
    • Dressmaker tape (to measure head)
    • Photo(s) of ideal wig
    • Pen/paper
    • Quiet room with good lighting
  • Discuss your expectations including:
    • Colour
    • Cut
    • Style
  • We will:
    • Direct you to an online product to fit your needs, or
    • Create a custom piece from consultation requirements.
  • Contact you when your wig is ready for delivery.
  • Delivery includes:
    • Wig
    • “starter kit” – comb, velour head band, sample oil, sample shampoo, sample conditioner
  • Visit our YouTube channel for post-purchase hair care