The Australian Wig Co. Hair

How much is hair from The Australian Wig Company?

Please see our online store for general pricing for our wigs and pieces. Custom pieces range from:
Toppers: $350 – $750
Human Hair Wigs: $950 – $1,250

These prices vary due to length, thickness, size, and colour.

Can I claim on my private health fund?

Yes of course! The Australian Wig Company is a certified health insurance provider. Please see your private health insurance policy for benefit details.

Can I have a custom-made wig?

Yes, The Australian Wig Company offer custom pieces made to measure. Please see the steps from ‘what to expect from your visit’ for our custom-made process.

Where is it sourced?

Our human hair can be sourced from many countries including; India, Mongolia, Russia, Malaysia, & China. We aim to find donor hair that will match your hair structure as closely as possible. Sending a hair sample to our warehouse, a hair calibration tool is used to match your hair diameter to donor hair.

Can we use/give donated hair?

Yes. Donated hair can be used/incorporated into a wig or a hairpiece.

Requirements for donated hair include:

  • Minimum 30cm length (approximately 10cm is lost during production)
  • Minimum 400 grams of hair
  • Natural hair in good condition (no chemical treatments)

Donor Wig Pros:

  • Longer lifetime due to lack of pre-production processing that commercially produced hair endures
  • Emotional and aesthetic reasons for using donated wigs

Donor Wig Cons:

  • Longer production time (approximately 60 to 80 hours for individually hand-tied strands for human hair lace-front wigs)
  • Higher costs due to production time (sometimes prohibitively so due to significantly higher Australian labour costs)
How long does a human hair wig last?

Human hair wigs can last from 6 months to many years – subject to correct wig care. Please see ‘Hair Care’ for instructions on maintaining and caring for your wig.

A human hair wig is much like a silk shirt, worn and washed regularly, wear and tear occurs. Lighter hair shades and permed hair wear more quickly due to chemical lightening and treatments. A correctly cared for blonde wig worn daily and washed every 2 weeks can last approximately 6-12 month. Worn 2-3 times per week and washed monthly, approximately 12-24 months.

What do I do if my wig doesn’t fit properly?

After wearing your wig/hairpiece for a few hours you may discover issues including:

  • Fringe too long
  • Hair too long
  • Took thick/thin
  • Scratchy
  • Too loose/tight

All of these issues will be discussed during your follow-up appointment, where you will also be given washing instructions for your wig.

Do I need to wear a wig cap, use tape/glue?

This all depends on your needs. Generally nothing is required under the cap, however your preference will be determined after wearing your wig a few times. If you are concerned with wig slippage, lace-velour headbands (supplied with starter kit), wig tape, wig glue, or extra clips, nets or bands are required. Up-styles (ponytails etc) generally require the use of tape or glue.

Can I colour my wig or hairpiece?

Yes. To ensure the longevity of your wig please consult with a professional wig colourist. Lightening can cause stress and weaken the hair; darkening is a less stressful process. Toning can be done at home, but please follow supplier instructions after a strand test has been conducted. Please use only products recommended by professionals. Please be aware that warranty is void if you attempt to colour your wig at home.

Can I cut my wig or hairpiece?

Your wig can be cut and styled. We recommend you make an appointment if you want to re-style your wig. If one of our wigs purchased is not styled by a professional wig stylist you will void your warranty.

Can I change the part-line?

Yes. For best results, reset the part-line while washing the wig, or dampen the area with water. When dry, the new part-line will be visible. Bobby pins help mark out your preferred part-line during regular washing.

Our Hair Care

After purchase care

As part of your wig purchase, we will give you instructions on how to properly wash, dry, and style your wig, see what to expect from your visit for details.

How often should I wash my wig?

Wigs and hairpieces should only be washed every 2 to 4 weeks (14 to 28 wears). Frequent washing will decrease the lifespan and quality of the wig. Unlike your own hair, wigs do not have the natural oils that a scalp produce to rejuvenate the hair, therefore it is key to use the correct products on your wig to ensure it is well cared for.

What products should I use to care for my wigs?

It is vital to use the correct shampoo and treatments for your wigs; otherwise irreparable damage can be caused. Protein must never be used on wigs as it will cause immediate damage. Keratin or protein is designed to open the hair shaft, great for adding body and fullness to your hair. Your scalp hair is able to re-close the shaft, cut hair has no live source, therefore the shaft will remain open looking frizzy and unmanageable.

When you purchase a wig from The Australian Wig company, you will receive a ‘starter wig care kit’ with samples of products available in our store for purchase.

Things you can purchase to care for your wig/topper:

  • Shampoo
  • Treatment
  • Oil
  • Head-block (optional), or drying rack
  • Pins
  • Large bowl or sink
  • 2 x towels
  • Comb or soft brush
  • Alligator clips

All items you need to care for your wig are available in-store and online.

Washing Instructions

You can also watch our YouTube video for step-by-step hair care instructions.

  1. Gently bush/comb out tangles before washing, starting from the ends and working to the root of the hair.
  2. Mark your part-line with a bobby pin for post-wash styling.
  3. Add a few pumps of approved shampoo into a tub of warm water.
  4. Float the wig gently through the water several times – do not scrunch or rub.
  5. Rinse thoroughly and repeat.
  6. Rinse again and apply treatment from roots to ends gently running the wig through your hand like a ponytail several times, use a large basin comb to detangle wig.
  7. Rinse thoroughly and ensure no residue left in cap or wig.
  8. Pat dry with a towel – no rubbing – gently comb and place on your drying station or head-block.
  9. Let your wig dry naturally or to nearly dry (approx. 80%) before drying and styling.
  10. Blow Waving: the harshest way to treat wigs so keep this to a minimum. If you are using a head-block, take care of your pin placement so you do not damage the lace.
  11. Straightening: straighten from roots to ends, keep temperatures no higher than 180˚ C.
  12. Curling: use a large curling iron, keep temperatures no higher than 180˚ C.
  13. After styling run a small amount of the silicon oil recommended by your wig provider through the wig.

Our Old Wigs

What can I do with my old wigs?

Please consider donating your wig when you no longer need it. The Australian Wig Company donate wigs in select circumstances, and to select charity organisations.

We also accept old wig donations, to give to those in need. Please contact us below if you are considering donating a wig.

Phone: (08) 9361 4267
Email: [email protected]